1.How do I register on IndiaList.com?
2.Can I start buying or selling as soon as I register?
3.How do I post my classified ad?
4.How do I post a photo with my classified ad?
5.I have already posted my ad. How do I add a photo?
6.Can both the buyers and sellers upload a photo?
7.Will my ad be posted at once?
8.How will I be informed of the responses for ads which I have posted?
9.What is the duration of my ad on IndiaList.com?
10.How do I renew my ad after the date of expiry?
11.Do I need to pay to renew my ad?
12.How do I edit an ad that I have posted?
13.How do I change a photo for an ad that I have posted?
14.How do I delete an ad that I have posted?
15.How do I search for a particular product or service?
16.Can I keep short-listed ads separately to view them later?
17.How do I add an advertisement to my "Favourite Ad List"?
18.How do I View/Edit my "Favourite Ad List"?
19.Can I be notified of ads that match my search criteria?
20.How do I "Set Alert On"?
21.For how many categories can I set alerts?
22.How do I "Set Alert Off"?
23.I forgot my password. What should I do?
24.How do I change my password?
25.Why can't I view the Ad I just posted on www.IndiaList.com?
26.Why can't I find my Ad in the keyword search results?
27.How do I modify personal information?
28.How do I delete my account?

1. How do I register on nairobiad.com?
Registration on nairobiad.com is absolutely FREE. click here to register.

2. Can I start buying or selling as soon as I register?
Yes. You can search and respond to ads immediately on registration.

3. How do I post my classified ad?
In order to post an ad, you need to be a registered user.

  • If you are a first time user, click here to register free
  • If you are an existing user, login with your email id and password
  • Click on the " Post New Advertise / Free Add Here "

4. How do I post a photo with my classified ad?

  • Login with your "e-mail id" and "password"
  • Click on the "Ads posted by you" link
  • Click on "Change Photo" link under the specific ad, browse new photo and click on the "Upload" button.

5. I have already posted my ad. How do I add a photo?

  • Login with your "e-mail id" and "password"
  • Click on the "Ads posted by you" link
  • Click on "Change Photo" link under the specific ad, browse new photo and click on the "Upload" button.

6. Can both the buyers and sellers upload a photo?
No. Only sellers can upload a photo with their classified ad.

7. Will my ad be posted at once?
No. Every ad that is posted needs to be validated. It will take up to 24 hours for validation. An e-mail would be sent to you, accepting or rejecting your ad when the validation process is complete.

8. How will I be informed of the responses for ads which I have posted?
You will receive responses for your advertisement on the "e-mail" address provided by you while posting the advertisement.

9. What is the duration of my ad on nairobiad.com?
Your ad will be posted on nairobiad.com for a period of 1 week to 60 days depending on the Ad Duration you specify while posting an Ad.

10. How do I renew my ad after the date of expiry?

  • Contact our admin for renew Premium Ad. 

11. Do I need to pay to renew my ad?
Yes, But it’s for only Premium Ad.

12. How do I edit an ad that I have posted?

  • Login with your "e-mail id" and "password"
  • Click on the "Ads posted by you" link
  • Click on the "Edit this ad" link under the specific ad, make the necessary changes and click on the "Modify" button.

13. How do I change a photo for an ad that I have posted?

  • Login with your "e-mail id" and "password"
  • Click on the "Ads posted by you" link
  • Click on the "Change Photo" link under the specific ad, browse a new photo and click on the "Upload" button.

14. How do I delete an ad that I have posted?

  • Login with your "e-mail id" and "password"
  • Click on the "Ads posted by you" link
  • Click on the "Delete this ad" link under the specific ad, and confirm your deletion by clicking on the "Delete" button
  • An ad once deleted cannot be restored.

15. How do I search for a particular product or service?
Click on Search for the different search options.

23. I forgot my password. What should I do?

  • Visit nairobiad.com
  • Click on the "Forgot Password" link in the home page.
  • Enter your "E-mail address" and click on "Send my password" button.
  • Your "Password" will be sent to you via email immediately
  • Your Email address should be the one given during registration.

24. How do I change my password?

  • Login with your "e-mail id" and "password"
  • Click on the "Change Password" link.
  • Fill in the form and click on the "Change Password" button.
  • Your new password will be activated immediately. Please use the new password the next time you login.

25. Why can't I view the Ad I just posted on www.nairobiad.com?
Your ad will be posted and can be viewed only on completion of the validation process which will take a maximum of 24 hrs.

26. Why can't I find my Ad in the keyword search results?
Your ad will be posted and can be viewed only on completion of the validation process that will take 24 hrs. If the problem still persists after 24 hrs please check your keyword again.

27. How do I modify personal information?

  • Login with your "e-mail id" and "password"
  • Click on the "Edit Account / Edit Advertisement" link.
  • Make necessary changes and click on the"Modify" button.

28. How do I delete my account?

  • Login with your "e-mail id" and "password"
  • Click on the "Delete Account" link
  • Enter your password and click on the "Delete Account" button to confirm.